Frequently Asked Questions
System specific FAQs: DSC Systems | Spectra Systems
My ADT Security System is causing false alarms, what do I do?
Contact Access Security. We can make it right!
General FAQs:
1. How does a security system work?
Your alarm system is designed so as to protect the outside perimeter of your residence from forced entry. The system is based on electronics which allows home owners, like you, to protect their property from individuals (burglars) when no one is at home or when you are sleeping. Typical owners of alarm systems would be working parents who leave in the morning and come home at supper time. Other users are cottage owners who leave their seasonal home unprotected for extended periods, and "snowbirds", those who spend extended periods in the south during the winter.
2. What parts of my home are protected?
Electronic door contacts are generally installed on each door of the home. If a door gets opened and the house is armed, that action - opening a door - will trip the system, set off a loud siren and send off a message through the telephone line to an outside monitoring center which in turn, contacts the police.
3. What about motion detectors?
Since windows are another form of entry, there must also be a mechanism to detect intruders should they enter in this manner. Motion detectors are placed strategically throughout the home so as to protect valuables in places like the basement, garage, computer room, den and family room.
4. How do you 'arm' the system?
A keypad is conveniently located near the most frequently used door. A four digit code is entered to arm the system. The home owner is then given a predetermined length of time to leave the premises. Remote arming devices are now available for ease of operation.
5. What happens if there's a break-in?
The alarm system is usually connected to the home's telephone line. The alarm panel, usually in the basement, is installed close to the telephone circuits and if the system is activated by a burglar, it rings through to the central monitoring station, who in turn, contacts the police and one of the people on its contact list.
6. How long does it take to install?
Prewiring a new home is preferable but if the home is not prewired, a typical installation would be one full day.
7. Will my pets trip the system?
No, as we only use pet-immune motion detectors. You may prefer "full perimeter protection" which consists of door contacts and window sensors.
8. How user friendly are alarm systems?
VERY much so! Between the instruction booklet and the time taken by the installer to instruct you until you are comfortable with the system, the systems is very easy to operate.
9. Are there insurance benefits to having a security system?
Insurance companies recognize the value of having an alarm system, usually giving a 15% discount on your house insurance for a monitored security system. Insurance companies are also interested in some of the other options that can be added to the alarm system, like Smoke Detectors and Low Temperature Monitors.
10. Does an alarm system really reduce the risk of a burglary in my home?
A DEFINITE YES! "According to the latest Police statistics, your home or business is 40 times less likely to be broken into if an alarm system is present. Even in the event of a break-in, substantially less property is stolen. Insurance companies also recognize the benefits of having a security system and typically offer a discount of up to 20% when alarm is present." By purchasing an alarm system, you virtually eliminate your home as a target.
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